At Sahuwala Flour Mill, we understand the importance of privacy and are committed to upholding the highest standards in protecting the personal information of our website visitors and customers. Our privacy policy is designed to comply with applicable laws and regulations regarding the collection and use of personal information.

Information we collect

We collect information from you through two primary methods: information you knowingly provide to us when using our services, and information that is automatically sent by your devices as you access our products and services. This includes both active and passive collection methods.

Log Data

When you access our website, your web browser automatically sends standard data to our servers. This may include your device’s IP address, the type and version of your browser, the pages you visit, the time and date of your visit, the duration of your visit on each page, technical details related to any errors you may encounter, and other details related to your visit.

It’s important to note that this information may not be personally identifying on its own, but it may be combined with other data to identify individual users.

Personal Information

We may ask for personal information which may include one or more of the following:

  • Name
  • Email
  • Phone/mobile number
  • Home/mailing address
  • City
  • Company Name
  • Designation

Legitimate Reasons for Processing Your Personal Information

We adhere to the principle of collecting and using your personal information only when we have a legitimate reason to do so. In such cases, we ensure that we collect only the personal information that is necessary for us to provide our services to you.

Collection and Use of Information

We may collect your personal information in various ways on our website, such as when you access our content through a mobile device or web browser, contact us via email or social media, or mention us on social media. We collect, store, and use this information only for the following purposes:

To contact and communicate with you
Please note that we may also combine the information we collect from you with other general information or research data we receive from trusted sources. However, we will ensure that this information is not used in a way that is incompatible with the purposes mentioned above.

Security of Your Personal Information

We take commercially reasonable measures to safeguard the personal information we collect and process, and while we retain this information, we ensure that it is protected against loss, theft, unauthorized access, disclosure, copying, use, or modification.

Please note, however, that no electronic transmission or storage method is entirely secure, and no one can guarantee absolute data security. In the event of a data breach, we will comply with all applicable laws.

It is your responsibility to choose a strong password and maintain the overall security of your personal information within the scope of our services.

How Long We Keep Your Personal Information

We retain your personal information only for as long as necessary, depending on the specific purpose for which we collected it, and in accordance with this privacy policy. Once your personal information is no longer required, we will either delete it or anonymize it by removing all identifiers.

In some cases, we may need to keep your personal information for legal, accounting, or reporting obligations, or for archiving purposes in the public interest, scientific, or historical research, or statistical purposes.

Rest assured that we will never retain your personal information for longer than necessary, and we will always adhere to the applicable laws and regulations regarding data retention.

Children’s Privacy

Our products and services are not intended for use by children under the age of 13, and we do not knowingly collect any personal information from children under 13 years of age.

Disclosure of Personal Information to Third Parties

We may disclose your personal information to the following:

  • Our parent, subsidiary, or affiliate companies.
  • Third-party service providers, such as IT service providers, data storage and hosting providers, advertisers, or analytics platforms, to assist them in providing their services.
  • Our employees, contractors, and related entities.
  • Existing or potential agents or business partners.
  • Sponsors or promoters of any competition, sweepstakes, or promotion we run.
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings or to establish, exercise, or defend our legal rights.
  • Third-party agents or sub-contractors who help us provide you with information, products, services, or direct marketing.
    We will only disclose your personal information to these parties to the extent necessary to fulfill the purposes for which we collected it. We will ensure that any third parties who receive your personal information are bound by appropriate confidentiality and privacy obligations.

Your Rights and Controlling Your Personal Information

You have the right to choose not to provide personal information to us, although this may affect your use of our website. We do not discriminate against individuals who exercise their rights over their personal information. By providing personal information to us, you consent to our collection, retention, use, and disclosure of it in accordance with this privacy policy. You also have the right to request access to the personal information we hold about you.

If a third party provides us with your personal information, we will protect it in accordance with this privacy policy. If you provide us with someone else’s personal information, you confirm that you have their consent to do so.

If you previously agreed to receive direct marketing from us, you may unsubscribe at any time by using the unsubscribe link provided in our emails or by contacting us. We may need to verify your identity before fulfilling your request.

If you believe that the personal information we hold about you is inaccurate, incomplete, out of date, irrelevant, or misleading, please contact us using the contact details in this privacy policy. We will take reasonable steps to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated applicable data protection laws, please contact us using the contact details provided below and provide us with details of the alleged violation. We will promptly investigate your complaint and respond to you in writing, outlining the results of our investigation and the actions we will take to address your concerns. You also have the right to file a complaint with a data protection authority or regulatory body.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us